chatbot

1. (Internet, artificial intelligence) A computer program that holds conversations through a chat room.Examples: "The chatbot was quite simple yet informative."; "To deal with a large number of typical queries, “chatbots” technology should be considered. A chatbot can be defined as an intelligent evolution of email. The chatbot categorizes messages on the fly and provides answers to questions accordingly. As such, it can be used as a customer support tool."; "Wolfram Alpha researcher and chatbot author Robert Lockhart describes the chatbot community as being split between two competing approaches, what he calls “pure semantics” and “pure empiricism.”"Internet